The Forfar Roof Truss Company Ltd (“we”, “us”, “our”) is the data controller for personal data collected through this website. Our registered office is Orchardbank Industrial Estate, Forfar DD8 1TD.
If you have any questions about this policy or how we handle your data, contact us at [email protected] or 01307 468030.
Browsing our site
You can access our homepage and browse the site without disclosing any personal data. Our website doesn’t allow visitors to communicate with each other or post information for others to see – there are no comments, forums, or public profiles.
What personal data we collect
We only collect personal data that you choose to give us – for example, your name, email address, phone number, and enquiry details when you submit our contact or quote forms. We don’t collect information about you from other sources such as public records, credit reference agencies, or other organisations.
What we do with it
Form submissions are sent by email to our sales team so we can respond to your enquiry. We don’t store submissions in a database on the website – once sent, they exist only as an email in our inbox.
We don’t automatically log personal data, and we don’t link any data collected automatically (such as analytics data, below) with the personal data you volunteer through a form.
Analytics
We use Google Analytics, delivered through Google Tag Manager, to understand how visitors use our site — for example, how many people visit, which pages they view, and how they found us. This involves your IP address and device information being sent to Google, which may process it outside the UK. IP addresses are not linked back to your personal identity for this purpose. See our Cookie Policy for details of the specific cookies this sets.
Children
We do not knowingly collect personal data from children.
Security
Our website is served over an encrypted (HTTPS) connection, so information you send us through our forms – including the contact and quote forms – is encrypted in transit. We’ve put security policies, rules, and technical measures in place to protect personal data under our control from unauthorised access, improper use or disclosure, unauthorised modification, or unlawful destruction or loss. All staff and any data processors we use are required to keep your personal data confidential.
Sharing your data
We do not sell or rent your personal data. We only share it with third parties where necessary to run our business and this website – for example, Google (for analytics, see above) and our email and hosting providers (to deliver and store enquiry emails). We will not disclose your personal data to public authorities except where required by law.
Your rights
You can ask us for access to the personal data we hold about you by using the form on our Contact page or by emailing us directly. You can also ask us to correct, complete, or erase your data, or object to how we use it. We may decline requests that are manifestly unfounded or excessive, as permitted by data protection law, but we’ll always explain why. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you’re unhappy with how we’ve handled your data.
Links to other websites
This website may contain links to other sites. We are not responsible for the privacy practices of those sites, and encourage you to read the privacy policy of any website that collects personal data before providing it. This privacy policy applies only to information collected through this website.
Last updated: 11 August 2026